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Frequently Asked Questions

Here are the questions we are asked most often. Don't see your question answered here? Just contact us. We'll be happy to answer your questions.

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  Q. Do you charge an estimate fee?
  Q. Will there be a lot of dust created during the restoration of my floor?
  Q. My floors had a beautiful shine when new. How can I restore that new shine?
  Q. Recently a cleaning firm spilled a cleaner that is obviously acid on my marble vanities. Do I need to replace these?
  Q. My tile grout lines are dirty. Filthy even. Why can't I get them clean?
  Q. Where can I find a guide for the care of my particular stone or tile surface?
  Q. I have a stain in my stone what should I do?
  Q. Do you have anything that can enrich the color of my faded slate, quarry tile, granite or other stone or tile surface?
  Q. We have a second home - How do we find out if there is a MARBLELIFE location available that can care for our stone and tile surfaces there as well?
  Q. Why won't the water spots on my marble or travertine clean up?
  Q. Where can I find information about caring for my natural stone?
  Q. Is there routine, daily or weekly maintenance I should be performing?
  Q. I have a beautiful entry rug. Will it harm my stone floor?
  Q. I have Marble Natural Stone floors in the kitchen. Some vinegar got on the floor and now we have a light spot. Why didn't my seal prevent this?
  Q. My Natural Stone countertops are no longer shiny. How do I get the shine back?
  Q. Where can I learn about how to care for my stone?
  Q. Does my stone require any special treatment different from my tile?
  Q. Do my granite counters need to be sealed? Some people say yes and some say no.
  Q. Is there anything I can to avoid having to restore my floors again and again?
  Q. We have a hotel or commercial property outside of the Chicago area we would like to have serviced or maintained. Can MARBLELIFE take care of this property too?

 

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Marblelife. The world leader in stone restoration and maintenance.